Frequently Asked Questions

Services: General Questions

General questions about the services:

It’s easy!

  1. Click on any booking button on this website.
  2. Choose the service you want.
  3. Choose a date and time that suits you.
  4. Fill in your details
  5. Make the payment. 
  6. Check your email (even the spam folder!) for confirmation and more information. 

It’s easy!

  1. Click on any booking button on this website.
  2. Choose the service you want.
  3. Choose a date and time that suits you.
  4. Fill in your details
  5. Make the payment. 
  6. Check your email (even the spam folder!) for confirmation and more information. 

We will meet on the video platform Sessions.us. It is very easy and you don’t need to download anything. It works on any device, through the browsers Chrome, Edge, Firefox or Safari . 

Here is how it works:

  • As soon as you have made your booking, you will receive an email with appointment information and a link to the Sessions meeting. Please check your spam folder if you don’t get the email, and contact me if you can’t find it 24 hrs later. 
  • Click the Sessions meeting link a few minutes before our appointment.
  • Enter your name and the email where you want me to send any notes from our meeting. 
  • Click on Join Now. Allow access to your device camera and microphone. You will now see your video screen and can check your settings. 
  • When you are ready, click on Request to Join
  • At the time of our meeting I will show up too and we will start the session. 

For certain services it is possible to meet on another platform if you prefer (e.g. WhatsApp, Messenger, Google Meet, Instagram or Viber). Check with me before you book, if this is important for you.

Yes, depending on the service, you can add suitable extra services, choose packages, or have a service repeated at regular intervals  (recurring).

To see the options available for a particular service, go to the Services page, choose the main category and service you are interested in, and follow the step-by-step booking process. 

Packages are a way to make it more affordable for you to have my help in a consistent manner at times when you are in the middle of a challenge or want to achieve a more substantial transformation. 

You book a package in the same way as my other services, and choose the date/time for the first session.

The remaining sessions can be booked whenever you want within the expiration time of the package, depending on availability in my calendar. You can book your appointments through the Services page, or by going to your Client Dashboard

As soon as you purchase the package, you will receive an email with detailed information regarding your appointments. 

Not at all. You can be anywhere in the world, as long as you have the needed internet connection. I am most often connecting from Sweden. 

Yes, besides English, I converse in Swedish and Romanian. German is also possible, but contact me first.

No worries, when you make your booking, you will see your own time zone in my calendar. Also, in the email with appointment details, everything is shown in your time zone. 

Your time zone is based on the settings of your device, and you can see it confirmed above the calendar at the time of booking.

If you live in regions that are far from Europe, or if you have a work schedule that makes it hard to find time slots in my calendar, contact me and I’ll try to help. 

If you can’t make it to an appointment, you can reschedule up to 48 hours before and a maximum of 2 times per purchase. To reschedule, go to your Client Dashboard and click Edit (pen symbol) and Reschedule on that appointment.  

You can cancel an appointment or package in the same way, by clicking the Cancel button. I am grateful if you free that time slot in my calendar in case you have to cancel, but kindly note that there are no refunds for cancellations. Read the complete Terms and Conditions

You can see all the prices on the Services page

You can see all the prices on the Services page

Yes, there are many types of discounts for my services:

  • If you choose Packages, you automatically  receive discounts between 10- 20%
  • After your 3rd booking for IM Healing or Meditate With Me, you receive a 10% coupon for your next booking
  • After your 1st booking for for IM Counseling, Meditation Instruction, Yoga Nidra, or Erase Suffering you receive a 10% coupon for your next booking.
  • After your 3rd booking for IM Counseling, Meditation Instruction, Yoga Nidra, or Erase Suffering you receive a 20% coupon for your next booking.

You can see the coupon or coupons you have available in your appointment confirmation email.

You will be charged through the secure payment gate Stripe. Credit card is always an option. Depending on your location, there are also other ways to pay besides a credit card.

You will see your exact options when you arrive at checkout. 

If you have not worked with me before and want to see if the chemistry is right, you are more than welcome to book a free introductory meeting (30 minutes). You can do so on the Services page in the category called Other Services.

We all go through rough times occasionally. I’d love to help you, if and when I can. Contact me and I will let you know if there are any sponsorship spaces available at the moment. 

That is very generous of you, thank you! When you purchase the sponsorship option, you will be funding 50% of the fee and can choose to sponsor a 30, 60, or 90 minutes service. I add the other 50% myself.

Your kind gesture will make a sponsorship place available for someone who is asking for it. Both sponsor and sponsored will remain anonymous.  This way, we help each other help unconditionally, and make healing possible for even more people. 

For any service where we meet over video (e.g. Counseling, Meditate With Me, IM Healing, Erase Suffering), you need a device with a camera, microphone, and a good enough internet connection to allow a video conversation. 

We meet on Sessions.us, which works on most devices and browsers. See the system requirements

For Meditate With Me, IM Healing and Yoga Nidra, it is also possible to only use audio, so you don’t need a camera unless you want to see me. 

No. We will meet on Sessions, which is browser based and works with any device, without the need to install an app.

Counseling

FAQ about Innocent Mind Counseling services:

You can choose between 60 and 90 minutes. 

You can choose between 60 and 90 minutes. 

See the prices for a single counseling session and for the discounted packages when you click a booking button, or on the Services page

You also receive a 10% discount coupon after your first IM Counseling appointment, and a 20% discount after your third. 

Yes, there are other ways to heal that don’t involve discussing your issues. Check out the Meditation and IM Healing categories on the Services page

Yes, there are other ways to heal that don’t involve discussing your issues. Check out the Meditation and IM Healing categories on the Services page

You don’t need to prepare anything, but if you wish, you can reflect on what your most pressing issues are, and make some notes, so you remember to discuss them when we meet.

You might also want to have pen and paper available at our meeting. Other than that, it is important that you arrange a quiet space where you can talk freely without being interrupted.

Meditation

FAQ about Meditation services
  • Meditation Instruction  60′
  • Meditate With Me 30 ‘
  • Yoga Nidra 60′

 

    • Meditation Instruction  60′
    • Meditate With Me 30 ‘
    • Yoga Nidra 60′

You can see the prices for meditation services and discounted packages when you click a booking button, or on the Services page

You also receive the following discount coupons:

  • 10% discount after your first Meditation Instruction or Yoga Nidra appointment,
  • 10% discount after your third Meditate With Me session. 
  • 20% discount after your third Yoga Nidra session.

Yes, I also offer counseling and remote healing. Check out the Services page

Yes, I also offer counseling and remote healing. Check out the Services page

1) For the Meditation Instruction and Meditate With Me sessions, you need to be in a quiet space where you can focus inward without being interrupted (phone, children, pets, etc). Please sit in a comfortable chair that allows you to have a straight spine. You can also sit crossed-legged on the floor if you prefer, as long as we still have video contact. 

2) For Yoga Nidra, you need to lie down on a yoga mat or bed, with enough support to feel comfortable for the whole session, but retaining a straight spine. Have a blanket ready in case you need to cover yourself.  You might also want to have earphones to hear me clearly.

Make sure you will not be disturbed during the practice. Remember to also turn off notifications on your phone. 

Healing

FAQ about Innocent Mind Healing services:

A healing session is 30 minutes. 

A healing session is 30 minutes. 

See the prices for  IM Healing sessions and discounted packages when you click a booking button, or on the Services page

You also receive a 10% discount coupon after your third IM Healing session.

Absolutely! At the time of your booking  you can choose who the healing is for (yourself, another person or a pet) and you can also let me know what the main issue is. 

Yes, check out the IM Counseling options on the Services page. You can read more about counseling here

Yes, check out the IM Counseling options on the Services page. You can read more about counseling here

1)For the video healing session, you need to be in a quiet space where you can listen to my voice and focus inward without being interrupted. If you want, you can lie down, but sitting in a chair or even standing and moving the body works, if that feels better for you. 

2) For the sessions of remote healing offered as packages, I can do them even if you are busy with something else. But ideally you should be able to focus inward and not be disturbed at those times. 

When you make the booking, you can specify which healing technique you want me to apply, as described in my book Healing Is Child’s Play. You will have the following options:

  • General Healing (for most issues)
  • Relationship Healing
  • Healing for Work and Career
  • Healing for Financial Well-Being
  • Healing for Good Outcomes (before a choice or when awaiting a result)
  • Healing for a Location (to balance your environment)
  • I don’t know, I let you decide

Erase Suffering Process (ESP)

FAQ about the Erase Suffering process (ESP):
  • The first time you do the ESP process, you meet me for Step 1 (60 min) first, and at a later time we do Step 2 (90 min). 

    After this initial introduction, you can book Step 2 as often as you like, and the sessions are always 90 minutes. 

    • The first time you do the ESP process, you meet me for Step 1 (60 min) first, and at a later time we do Step 2 (90 min). 

      After this initial introduction, you can book Step 2 as often as you like, and the sessions are always 90 minutes. 

You can see the prices for ESP-Step 1 & 2, and for the discounted package that includes both, when you click a booking button, or on the Services page

You also receive a 10% discount coupon after your first ESP- Step 2 appointment, and a 20% discount after your third. 

The reason you should not do the Erase Suffering Process if you have a serious mental health diagnosis is that this process is done online. This means that I am not present in person, and can not see to it that you have the support you need in case you become aware of memories that upset or disturb you a lot. 

If your condition is not serious, and you are convinced that you have the necessary support, contact me or book a free introductory meeting and I will be happy to assess. 

The reason you should not do the Erase Suffering Process if you have a serious mental health diagnosis is that this process is done online. This means that I am not present in person, and can not see to it that you have the support you need in case you become aware of memories that upset or disturb you a lot. 

If your condition is not serious, and you are convinced that you have the necessary support, contact me or book a free introductory meeting and I will be happy to assess. 

It is important that you make arrangements so you can have a quiet space, and not be interrupted during our meeting.

I hope you will sit on a comfortable chair, with your back straight and well suported. Hunching or leaning backwards is not ideal. A pillow behind your back could be useful. 

In order for me to be able to guide you, I  will need to see not only your face, but also your upper body. To achieve this, you might want to place your device a bit further away from you, and higher up than usual. A pile of books on your desk can help bring your device camera to eye level. Please do a test before our meeting to make sure that your camera shows your whole upper body, from head to around the navel.

Another detail that will make the process enjoyable is that you can hear me really well. I recommend that you use a headset that is connected to your device through a cable (not bluetooth), if possible.

Other than that, a glass of water, or a cup of your favorite tea on your desk might be nice for you to have. 

Do you have other questions? Contact me

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